Frequently Asked Questions (FAQs)

  • Commonly Faced Errors
    • What if “911” error comes?
    • What if “Host failed to respond” error is encountered or the application takes a long time to load?
    • What if “Unable to process transaction” is encountered every time on opening an FD account?
    • I am not getting option of Debit Card Variant even though I have never availed this variant with the account selected?

      One Debit Card variant can be issued only once against a customer id. If it is already issued against any one account, can’t avail the same variant in other account.

    • Are there any charges for Mobile Banking?
    • Is Mobile banking safe to use?
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