Frequently Asked Questions (FAQs)

  • Commonly Faced Errors
    • What if “911” error comes?
    • What if “Host failed to respond” error is encountered or the application takes a long time to load?

      This is because of poor or very slow internet connection. Try again with strong internet connection or you may use hotspot connection also if your mobile network is poor.

    • What if “Unable to process transaction” is encountered every time on opening an FD account?
    • I am not getting option of Debit Card Variant even though I have never availed this variant with the account selected?
    • Are there any charges for Mobile Banking?
    • Is Mobile banking safe to use?
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