Frequently Asked Questions (FAQs)

  • Commonly Faced Errors
    • What if “911” error comes?
    • What if “Host failed to respond” error is encountered or the application takes a long time to load?
    • What if “Unable to process transaction” is encountered every time on opening an FD account?

      Please check if PAN number is updated in your account. Also, check that you are not initiating FD opening request from an Overdraft (OD) account.

    • I am not getting option of Debit Card Variant even though I have never availed this variant with the account selected?
    • Are there any charges for Mobile Banking?
    • Is Mobile banking safe to use?
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