Frequently Asked Questions (FAQs)

  • Login Page
  • My profile
  • Accounts
    • How can I check my account details?
    • My account is not visible after login. What to do?

      The following accounts are eligible for mobile banking.

      • Savings Account (age 15 & above, mode of operation – Self, Either or Survivor, Anyone or Survivor) – eligible for registration, view and transaction rights.
      • Baroda Champ Account (age 10 &above, mode of operation – Self) – eligible for registration, view and transaction rights.
      • Current Account (mode of operation – Self, Either or Survivor, Anyone or Survivor, Proprietor) – eligible for registration, view and transaction rights.
      • In joint accounts with mode Either or Survivor, Anyone or Survivor, registration can be done as per choice of all account holders. Application to be signed jointly. All other joint accounts and schemes are not eligible for mobile banking.
      • Overdraft account (mode of operation – Self, Either or Survivor, Anyone or Survivor, Proprietor) – eligible for registration, view and transaction rights. Only the following OD schemes are eligible for mobile banking – OD002, OD003, OD004, OD005, OD006, OD016, OD017, OD023, OD026 and OD028.
      • Eligible NRI accounts (NRE - SB201, SB205, SB206, SB224, and SB252. NRO - SB301) eligible for registration, view and transaction rights.
      • CC accounts are eligible for balance enquiry only but are not eligible for registration. They will be auto-fetched provided CC account holder is already registered using other eligible account schemes.
      • PPF accounts are auto-fetched in mobile banking if your PAN is updated properly in both customer id and PPF account.
      • SSY accounts have to be added manually by parents or guardians of girl child in their mobile banking before they can view balance, transfer funds, and request statement.
      • All deposit accounts with mode of operation Self, Either or Survivor, Anyone or Survivor will be visible.
      • All loan accounts with mode of operation Self, Either or Survivor, Anyone or Survivor will be visible.
    • What to do if my OD account is not visible?
    • What to do if my CC account is not visible for fund transfer?
    • What to do if my PPF account is not visible?
  • Fixed/Recurring Deposit
  • Digital Loan
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