Frequently Asked Questions (FAQs)

  • Login Page
    • I see someone else’s name on my login page. Why?
    • My name is wrongly shown on login page. What to do?
    • What is Quick Balance and how to set it up?
    • What is the version of my app?
    • What services can I access directly from login page?

      You can access the following services without using login PIN:

      • Change preferred language
      • Quick View balance
      • Unlock/Forgot login PIN
      • Bus/Flight/Hotel booking (all functionalities, except payment confirmation, doesn’t need login PIN)
      • IFSC search
      • Loan & Deposit calculator
      • ATM/Branch/E-lobby locator
      • Links to apply for loans, insurances, credit card, e-trade, lockers, mutual funds, NPS, and submit Pension Life certificate
      • Watch demo
      • FAQs
      • Contact us
      • Raise complaints

      The following services can also be accessed but with login PIN:

      • Setup biometric login
      • Setup Quick View balance
      • Scan QR
      • Cash on Mobile (Cardless cash withdrawal)
      • FASTag recharge
      • Fund transfer
      • Pre-approved micro personal loans
  • My profile
  • Accounts
  • Fixed/Recurring Deposit
  • Digital Loan
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