Frequently Asked Questions (FAQs)

  • Certificates and Statements
  • Other services
  • Cash on mobile
  • Card Services
    • How to Manage Debit Card Using mobile Banking?
    • How to provide Debit Card Request Using mobile Banking?
    • How to provide Re-Issuance Debit Card Request Using mobile Banking?
    • How to Set Debit Card Pin Using mobile Banking?
    • How to Hotlist/Block Debit Card Using mobile Banking?
    • How to Request New Virtual Debit Card Using mobile Banking?

      Login>>Click on More>>Go in Card Services>> Click on Virtual Debit Cards option>> Click on Add button to initiate request for New Virtual Debit Card >> Now select the Account number and Card Variant>> Please provide card validity all details and use Transaction PIN to complete the process.
      *Cardholder can set the card usage period as per their wish within the default expiry of 5 years. Please note, once the virtual card is generated the card usage validity cannot be reduced.

    • Where my Debit Card will be delivered?
    • My Debit Card is yet not delivered?
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